Providing 21st century public safety leaders with the knowledge, skills and strategies necessary for effective and sustainable service delivery that exceeds community expectations.
Founded in 2015, The Cardinal Group II offers professional development consulting and training curricula development covering topics including executive leadership, communications training program design and interpersonal communications for police service professionals.
TCGII brings an innovative approach to training design and delivery by incorporating its “Ultimate Outcomes” philosophy, allowing forward-thinking organizations to maximize their effectiveness by deliberately targeting the desired behavioral enhancement and change of its employees. These behavioral changes translate into enhanced performance, higher quality interactions and achievement of organizational goals.
The Cardinal Group II develops training curricula utilizing best design practices identified to maximize retention of knowledge and skills in adult learners. This adult learning approach utilizes instruction strategies that incorporate the Experiential Learning Cycle. ELC leverages the adult learner’s personal and professional experience to achieve training objectives and provide participants with job-related context. Allowing them to effectively operationalize course topics into their daily duties and tasks. The Cardinal Group II is comprised of public safety professionals, curriculum design experts, and research partners in a variety of fields and disciplines.
OUR CONSULTANT PARTNERS
John Seto served 25 years with the Ann Arbor Police Department, retiring in 2015 as the Chief of Police. John currently serves as the Director of Housing Security, Division of Public Safety and Security at the University of Michigan.
John Seto earned a B.S. and a Master of Public Administration from Eastern Michigan University. For the past two years, he has been a part time lecturer in the Political Science Department at EMU teaching courses in Public Administration. John’s other teaching experiences include Criminal Investigations at Concordia College, Introduction to Police Administration at EMU’s Police Staff and Command and 21st Century Policing in MACP’s Police Executives’ and New Chiefs’ School.
Since 2008, Derrick has served as the Director of Community Engagement for the Washtenaw County Sheriff’s Office. As a social worker and Certified Law Enforcement Officer he has a unique perspective and role in building bridges between law enforcement and the communities they serve.
Whether it is introducing his agency to Problem Oriented Policing, developing a street outreach team made up of former inmates of the Washtenaw County Jail, or building partnerships between law enforcement and residents, Derrick works daily to address the root causes of crime and mistrust in creative and innovative ways.
Emily has 11 years of operational, administrative, and project management experience, including public safety administration, the Michigan legislative office management, and numerous partisan and non-partisan campaigns. Ms. Arents’ Masters of Public Policy and Social Work provided the foundation for her extensive practical experience with process improvement, systems upgrades, data analysis and reporting. She has managed long-term initiatives from inception to conclusion, including process improvement in recruitment and hiring, promotions, and public safety administrative systems.
Karen Albert has over 25 years of experience in juvenile and criminal justice administration and consulting. Ms. Albert has an extensive background in determining staffing needs, policy and procedure development, training, human resources, and facility transition and activation. She has also served as an ACA accreditation manager and standards compliance coordinator.
Prior to consulting, Ms. Albert served as a juvenile court counselor for Wayne County, NC and the Director of Administration in the Arlington County Sheriff’s Office in Virginia. Ms. Albert also managed the day-to-day implementation of the department’s transition from a linear operation detention facility, operating at approximately three times its rated capacity, to a direct supervision facility designed for a single cell capacity of more than 500 inmates. Before being elevated to Director, she worked in virtually every position within the corrections division including line correctional officer, shift commander, classification counselor, training supervisor, work programs supervisor, standards and accreditation manager and assistant director of corrections.
Ms. Albert has served as a technical resource provider and instructor for the National Institute of Corrections in the areas of jail administration, resource management and direct supervision. Ms. Albert holds a Bachelor of Science degree from East Carolina University and a Master of Arts degree in Human Resource Management from Marymount University.
TRAINING DESIGN & DEVELOPMENT
TCGII’s curriculum design specialists can assist your organization in designing adult-learning focused training for any job related topic. Develop outcome driven training that enhances staff behavior and job performance. Services include Job Task Analysis, Training Documentation, Task Module Development, Lesson Plan Development, Performance Evaluation Development, and In-Service Training Program Assessment
EXECUTIVE LEADERSHIP DEVELOPMENT & SUPPORT
New executives often find themselves inheriting the problems of their predecessors. These problems can range from small issues to systemic problems which undermine the agency’s ability to accomplish its goals. TCGII’s subject matter experts can provide executive leaders with the knowledge, skills, and coaching required to lead a mission-driven organization with clear values and effective organizational culture.
PUBLIC INFORMATION OFFICER & COMMUNICATION PLANNING
Now more than ever, criminal justice organizations are under intense public scrutiny and the impact of that scrutiny can be explosive, reverberating across communities and throughout the entire nation. Public information officers (PIOs) and Communication Directors play an important role in correctional agencies. Absent coordinated and strong messaging, the public’s perception and/or lack of understanding of correctional operations can influence public safety, funding, elections, appointments, and numerous other factors. The most successful correctional agencies are those whose leadership master a comprehensive agenda to address the expectations that stakeholders demand. How we manage even the most mundane incident is of the utmost importance. Trust and relationship is not built through the lens of a single interaction. It is years in the making and we must be thoughtful in the careful consideration of how we communicate in each instance.
TCGII’s PIO subject matter experts can assist your organization develop strategies that support best practices related to community engagement, communication planning, stakeholder engagement and effective social media use.
RECRUITING AND HIRING PROCESS ASSESSMENT & DEVELOPMENT
An effective organization requires a thoughtful, strategic evolution of policy, protocol, and practices in the areas of identification, recruitment, hiring, and onboarding of potential candidates. TCGII’s subject matter experts can assist your organization develop a fair and equitable process which brings in the very job candidates.