Cybercrime Victim Services for 2-1-1 Specialists

Current Status
Not Enrolled
Get Started
  • Following completion of this online training, participants will be able to: 
    • Identify and define different types of cybercriminal/fraud activity.
    • Demonstrate appropriate terminology and classification of cybercrime.
    • List impacts of cybercrime on its victims.
    • Identify multiple resources designed to assist victims of cybercrime/fraud.
    • Identify six foundational techniques designed to mitigate an individual’s exposure to cybercrime.
    • Identify the value of accurate data collection as it applies to cybercrime.
    • Identify cybercrime related information to be gathered and reported using the online form.
    • Identify the role of 211 operators in cybercrime reporting.